bjji Privacy Policy

1 Introduction

Welcome to bjji — Pakistan's premier online sports betting and casino platform. bjji is committed to protecting the privacy and personal data of every player who interacts with our platform. Whether you are placing a cricket bet during a PSL match, spinning slots from Karachi, or withdrawing winnings to your JazzCash wallet from Lahore, the handling of your personal information is governed by this Privacy Policy.

This Privacy Policy applies to all personal data that bjji collects, processes, stores, and transfers in connection with the operation of bjji.club and any related applications, tools, or services we make available to players. It applies regardless of whether you access bjji via a desktop browser in Islamabad or a mobile device in Faisalabad.

This policy has been prepared in plain English so that every bjji player — regardless of background — can clearly understand how their data is handled. Where legal or technical terminology is unavoidable, we have provided straightforward explanations alongside.

2 Data Controller

For the purposes of applicable data protection law, bjji acts as the Data Controller in respect of the personal data of all registered players and visitors to bjji.club. As Data Controller, bjji is responsible for determining the purposes and means by which your personal data is processed.

bjji operates under an international gaming licence and is subject to the data protection and privacy requirements set out by its licensing authority. Where applicable, bjji also recognises and respects the data protection principles established under internationally recognised frameworks, including the General Data Protection Regulation (GDPR) principles, as a benchmark standard for responsible data handling.

3 Personal Data We Collect

bjji collects personal data across several categories, depending on how you interact with the platform. The table below provides a comprehensive overview of the categories of data we collect and the typical examples within each category.

4 How We Collect Your Data

bjji collects personal data through several channels and mechanisms, all of which are described transparently below:

4.1 Direct Collection

The majority of your personal data is collected directly from you when you: register a bjji account; complete identity verification (KYC); make a deposit or withdrawal using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20; contact our support team; or update your account profile settings.

4.2 Automated Collection

When you access bjji.club, our servers and analytics tools automatically collect technical and usage data, including your IP address, device fingerprint, browser configuration, and session activity. This data is collected through cookies, web beacons, and similar tracking technologies, as described in Section 10 of this policy.

4.3 Third-Party Sources

In limited circumstances, bjji may receive personal data about you from third-party sources, including:

• KYC verification service providers who assist in confirming your identity against external databases;
• Payment processors who confirm the status and legitimacy of your financial transactions;
• Fraud prevention and anti-money laundering (AML) screening services;
• Game providers who share aggregated gameplay data with bjji for account management purposes.

5 Legal Basis for Processing

bjji processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing required to fulfil our obligations under the bjji Terms and Conditions — including account management, bet settlement, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and our gaming licence obligations, including KYC verification, AML screening, and responsible gaming reporting.
• Legitimate Interests: Processing undertaken to protect the security and integrity of bjji's platform, detect fraud, prevent bonus abuse, and improve our services — where these interests are not overridden by your own privacy rights.
• Consent: Processing undertaken where you have given specific, informed, and freely given consent — most commonly in the context of optional marketing communications. You may withdraw consent at any time.

6 How We Use Your Personal Data

bjji uses the personal data we collect for the following clearly defined purposes:

1. Account Management: Creating, maintaining, and administering your bjji player account, including processing logins and managing account security.
2. Transaction Processing: Facilitating deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, and maintaining accurate transaction records in PKR.
3. Identity Verification (KYC): Verifying your identity and age (21+) in accordance with bjji's licensing requirements and applicable anti-money laundering obligations.
4. Service Delivery: Providing access to cricket betting, live casino, slot games, fishing games, and all other bjji products and features.
5. Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, account takeover attempts, collusion, bonus abuse, and money laundering.
6. Responsible Gaming: Monitoring betting patterns for indicators of problem gambling; implementing and enforcing player-set limits, self-exclusion requests, and cooling-off periods.
7. Customer Support: Responding to your queries, complaints, and support requests via email and live chat.
8. Legal Compliance: Meeting reporting obligations to our licensing authority, tax authorities, and law enforcement agencies where legally required.
9. Platform Improvement: Analysing aggregated usage data to improve site performance, personalise the player experience, and develop new features.
10. Marketing (Consent Only): Sending you promotional offers, bonus announcements, and newsletters about bjji — only where you have provided explicit consent and have not subsequently withdrawn it.

7 Data Sharing & Disclosure

bjji does not sell or rent your personal data. We share your data only in the following limited and controlled circumstances:

7.1 Service Providers

bjji works with carefully selected third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay), KYC and AML service providers, cloud hosting infrastructure providers, customer support platforms, and game content studios. Each provider is contractually bound to process your data only for the specific purpose for which they were engaged and to maintain appropriate security standards.

7.2 Regulatory and Legal Disclosure

bjji may be required by law, court order, or regulatory directive to disclose certain player data to governmental authorities, law enforcement agencies, or our licensing regulator. In such cases, bjji will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permissible, notify the affected player of the disclosure.

7.3 Business Transfers

In the event that bjji undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. bjji will provide advance notice of any such transfer and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

8 International Data Transfers

bjji operates under an international gaming licence and as a result, some of your personal data may be processed on servers located outside of Pakistan. When your data is transferred internationally, bjji ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable privacy laws.

Such safeguards may include standard contractual clauses approved by relevant data protection authorities, data processing agreements incorporating binding privacy commitments, and transfers only to jurisdictions that maintain recognised data protection standards.

9 Data Retention

bjji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The key retention periods are as follows:

• Active Account Data: Retained for the full duration of your relationship with bjji and for a minimum of five (5) years following account closure, in accordance with standard gaming industry AML record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by our licensing authority.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction for financial compliance and audit purposes.
• Support Communications: Retained for three (3) years from the date of the interaction, or longer if the communication relates to an ongoing dispute or regulatory matter.
• Technical and Usage Data: Retained for up to twenty-four (24) months in identifiable form, after which it is anonymised or deleted.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance record-keeping.

When your data is no longer required, bjji will securely delete or irreversibly anonymise it in accordance with our internal data destruction procedures.

10 Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They serve a variety of functions, from keeping you logged in to your bjji account to helping us understand how players use our platform so we can improve it.

10.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of bjji.club. These include session cookies that maintain your login state and security tokens that protect your account from unauthorised access. These cannot be disabled without impairing core platform functionality.
• Performance & Analytics Cookies: Help us understand how players interact with bjji — which pages are most visited, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised where possible.
• Functionality Cookies: Remember your preferences such as language settings, currency display, and game lobby layout choices, so you do not need to reconfigure them on every visit.
• Responsible Gaming Cookies: Track session duration and activity thresholds to power bjji's responsible gaming tools such as reality checks and session time limit reminders.

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use bjji's core features. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

11 Data Security

bjji takes the security of your personal data seriously and implements robust technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and bjji's servers;
• Encryption at rest for sensitive data stored on bjji's infrastructure, including KYC documents and financial records;
• Role-based access controls ensuring that only authorised bjji personnel can access player data, and only to the extent necessary for their specific role;
• Regular security audits, vulnerability assessments, and penetration testing of bjji's platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems that hold player data;
• Incident response procedures ensuring that any suspected data breach is investigated promptly, contained, and — where required by law — reported to the relevant authority and to affected players.

12 Children & Minors

bjji's platform is strictly intended for adults aged 21 years and above. bjji does not knowingly collect personal data from any individual under the age of 21. During registration, all players are required to confirm that they are at least 21 years of age, and bjji conducts age verification as part of the KYC process.

13 Your Privacy Rights

As a bjji player, you hold a number of rights in respect of your personal data. bjji is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

• Right of Access: You may request a copy of all personal data bjji holds about you at any time. bjji will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly within your bjji profile settings.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you may request that bjji delete your personal data. This right is subject to legal and regulatory retention obligations — for example, bjji is required to retain KYC and transaction records for a minimum of five years regardless of an erasure request.
• Right to Restrict Processing: You may request that bjji temporarily restrict the processing of your data in specific circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that bjji provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing undertaken on the basis of legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where bjji processes your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

14 Marketing Communications

bjji may send you promotional emails, SMS notifications, or in-platform messages about new game launches, bonus offers, PSL-related cricket betting promotions, seasonal campaigns, and platform updates. We will only send you marketing communications where you have provided explicit consent during registration or subsequently opted in through your account settings.

14.1 Opting Out

You can unsubscribe from bjji marketing communications at any time by: clicking the unsubscribe link included in any marketing email; adjusting your notification preferences in your bjji account settings; or contacting bjji support at [email protected] with the subject line "Unsubscribe".

Please note that even after opting out of marketing communications, you will continue to receive essential transactional messages related to your account — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account and cannot be opted out of independently.

15 Third-Party Links

bjji.club does not contain links to external third-party websites. However, third-party game providers whose content is accessible through bjji may operate under their own independent privacy policies. bjji is not responsible for the privacy practices of third-party game studios whose software is licensed for use on the bjji platform. The data processing practices of game studios in the context of bjji are governed by bjji's data processing agreements with those providers.

16 Changes to This Privacy Policy

bjji reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our licensing requirements, our data processing practices, or our business operations. When we make material changes to this policy, we will publish the updated version on this page with a revised effective date and, where the changes are significant, we will notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of bjji.club following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this policy periodically to stay informed about how bjji protects your personal data.

17 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bjji handles your personal data, please do not hesitate to get in touch with our dedicated data protection contact:

bjji is committed to resolving all privacy-related concerns in a fair, transparent, and timely manner. If you are not satisfied with bjji's response to your privacy concern, you may have the right to escalate your complaint to the relevant data protection authority or our licensing regulator.